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Orders
Below are some of are common questions about orders
How do I make a purchase?
To make a purchase, simply follow these steps:
Browse our selection of products and click on the item you wish to buy.
Select your desired options (such as size or color, if applicable) and click the "Add to Cart" button.
Once you have finished shopping, click the shopping cart icon (usually in the top right corner of the page).
Review your items and click "Check Out".
Follow the prompts to enter your shipping information, select a shipping method, and provide payment details to complete your order.
How do I know if my order is confirmed?
Immediately after a successful purchase, you will see an order confirmation page on our website with your order number. Additionally, we will send a detailed confirmation email to the email address you provided during checkout. This email typically arrives within a few minutes. If you do not receive a confirmation email within an hour, please check your spam folder or contact our customer service team for assistance.
Can I change my shipping address after my order is placed?
We process orders very quickly to ensure prompt delivery. Therefore, we have a limited window in which we can change the shipping address. If you need to modify your address, please contact us immediately by phone or email with your order number. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed for shipment.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Yes, we do ship internationally! During the checkout process, you can select your country from the drop-down list to see the available shipping options and costs. Please be aware that international shipments may be subject toimport duties and taxesonce they reach your destination country, which are the responsibility of the recipient.
When will my order be shipped?
Orders are typically processed and shipped within1 to 2 business days(Monday through Friday, excluding holidays) after the order is placed. Once your order leaves our warehouse, you will receive ashipping confirmation emailthat includes a tracking number so you can monitor the delivery progress.
What is your return policy?
We want you to be completely satisfied with your purchase. Our return policy allows you to return most items within30 daysof the original purchase date. Items must be in their original condition, unused, and with all tags attached. Some exclusions may apply. For full details and instructions on how to initiate a return, please visit our dedicatedReturns & Exchanges page.
How long will it take until I receive my order?
The delivery time depends on the shipping method you select at checkout and your location.
Domestic standard shipping typically takes 3-7 business days.
Domestic expedited shipping usually arrives within 1-3 business days.
International shipping times vary greatly by destination but generally take between 7-21 business days.
You can get a more accurate estimate during the checkout process before you finalize your payment.
